Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are: 

• using your NHS account through the NHS website or in the NHS app
• using the GP online system

These accounts show you all your repeat medicines and dosages and you can choose the ones you need. 

You can also: 

• Fill out a repeat prescriptions request form and bring this to the surgery 

We do not take repeat prescription requests over the phone or email. 

Pharmacy Services

No requests will be taken from/collection allowed to be made by the pharmacies except for housebound patients or in exceptional circumstances.  Please contact the surgery if you feel that you may require the pharmacy to provide this service for you.

Collecting your prescription

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. 

You can change your nominated pharmacy any time: 

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions 

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• Fill in our medication query form

Prescription charges

Find out more about prescription charges (nhs.uk).

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

• Find a pharmacy (nhs.uk)

Many pharmaciest are open until late and at weekends. You do not need an appointmnet. 

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard. 

What to do with old medicines

Take it to the pharmacy you got it from, do not put it in your household bin or flush it down the toilet.